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Who are they?

What may appear online as a professional, experienced company may actually be somebody working out of their home office. Make sure that you work with an experienced, established company with a verifiable track record. Some things are clearly evident at a glance:

  • Location. Do they have a bricks-and-mortar office location? Do they have branches worldwide?
  • References. What types of companies have chosen to do business with them? What do other customers have to say about them?
  • Translation experts. Do they understand the psychology of translation? Do they
    demonstrate expertise? Can they translate with fluency and accuracy? Do they give special attention to the regional variants and cultural nuances of the language?
  • Professional, trained linguists. Are they familiar with all styles and forms of the
    language? Does their profile indicate a profound knowledge and passion for
    language?
  • Are they fast, flexible and responsive?
  • Do they have a multilingual capability?
  • Do they have a collaborative approach?
  • Do they maintain a worldwide network of
    translators
    ?

Finding the ideal language service provider – 15. Is someone keeping an eye on the timeline?

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